Frequently Asked Questions
๐ฟ First Time at O.liv?
Welcome. Whether you're brand new to spa services or just new to our space, we're here to make you feel at home. Below are answers to our most frequently asked questions — designed to take the guesswork out of booking and help you feel at ease.
๐โ๏ธWhat service should I book?
Not sure where to start? Here's a simple guide:
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For deep rest: Book our Signature Massage. Customizable, beginner-friendly, and deeply restorative.
โค Bonus: Check out our
Seasonal Specials
for the utmost pampering.
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For tension relief: Try Deep Tissue or Targeted Therapeutic Massage.
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For skincare: Our Signature Facial is great for all skin types.
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For something unique: Explore our Body Treatment, Mud Lounge, or Infrared Sauna.
Need help choosing? Just reach out — we’re happy to guide you.
Massage Types at O.liv Body Bar
Our signature massages are rooted in a Swedish-style flow — calming, nurturing, and designed to relax the nervous system. Want something deeper or more targeted? We offer a range of techniques from deep tissue to therapeutic blends.
Not all therapists offer every style, so please let us know ahead of time if you’re hoping to switch pressure types or service styles.
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Massage upgrades (like deep tissue) come with a small upcharge.
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Service changes (massage or facial) may require extra time and are not guaranteed without notice.
We’ll always do our best to accommodate, but advanced communication helps us support you best!
๐คฐAre you prenatal friendly?
Yes — with a few important guidelines:
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Prenatal massage is only offered after the 1st trimester.
• It must be performed by one of our
prenatal-trained therapists.
This helps keep both you and baby safe and comfortable.
๐ง What should I wear or bring?
• There’s
no dress code — undress to your comfort level.
• You’ll be properly
draped at all times.
•
Arrive early or on time to allow space for changing and settling in.
We provide robes, sandals, and calm vibes.
๐งด Do all massages include oil blends?
Not all services use custom oil blends. If you're seeking aromatherapy or a specific blend, check the service description or let your provider know when booking.
๐๏ธ What are the waiting areas like?
Our lounge spaces are
communal, peaceful, and picturesque.
Please help us keep the calm by
speaking softly and respecting the shared environment.
๐ Can I bring snacks?
We love snacks — just
not at the spa.
Please avoid bringing food into treatment or lounge areas.
๐ต Phones & Music
•
Silence your devices when entering.
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No personal music may be played in any treatment rooms or common spaces.
This keeps the peaceful atmosphere flowing for all.
๐ถ Can kids come?
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Massage: Ages 16+ with a parent’s consent.
•
Facials: Ages 10+ with a parent’s consent.
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๐ Where do I park?
•
Free street parking is available (please follow all posted signs).
• Or park inside the
Cleo Garage — first floor only.
๐ณ How do I pay?
• We accept
card and cash only.
•
Gift Certificates are available online or in person.
๐ Do I need to fill out a form?
Yes — our
intake forms are sent with your confirmation text and email.
They are required before service to help us care for you safely.
We ask about health history to avoid contraindications and tailor your experience — it’s not invasive, just thoughtful care.
๐ Still feeling nervous?
Totally understandable. If you’ve never had a massage before — or had a less-than-great one — just know:
We’re here to hold space for
rest, healing, and you.
No pressure. No judgment. Just a little oasis in the middle of it all.
๐ How do I book?
•
Book online:
here
•
Call: 615.750.3701
• Still unsure? Reach out — we love helping new clients get started.
Please review our cancellation policy carefully before booking your reservation!